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blackboard not working; i will take my test and finish it but then blackboards says I submit it at a time I didn't. I finished the test at 9:28

blackboard not working; i will take my test and finish it but then blackboards says I submit it at a time I didn't. I finished the test at 9:28 and took the test at 8:43 and black board says I submit it at 8:43 when I didn't.
I have submit my test multiple times and still submits when im not even finished with my test. My professor kindly let me retake but now its the second time and its giving me the same situation
Last Updated: Dec 05, 2017  |  0 Views
 
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Hi Ashley,

Thanks for writing. I'm happy to help you but I need some more info please.

First of all, please make sure you are using a web browser that is fully updated and compatible with Blackboard. In most cases, Google Chrome or Mozilla Firefox is the preferred browser. You can use the web browser checker to make sure yours is fully compatible: https://help.blackboard.com/Learn/Student/Getting_Started/Browser_Support/Browser_Checker

If you are still having trouble after trying another web browser…

- What is the full Course ID including section #? (ex. ENG.111.100M)
- What is the specific location in your Blackboard course where the issue occurred? (ex. Course Documents > Week 3 > Homework 3)
- What operating system are you using? (ex. Windows 7, Windows 10, Mac OS X 10.9)
- What web browser are you using? (ex. Firefox, Internet Explorer, Google Chrome, Safari)
- Where were you when the issue occurred? (ex. at home, on campus, coffee shop)

If possible, please take a screen shot of the issue and include it below. This is especially helpful when experiencing issues with strange behavior, formatting, or error messages.

How to Take a Screen Shot on macOS
http://support.apple.com/en-us/HT201361

How to Take a Screen Shot on Windows
http://windows.microsoft.com/en-us/windows/take-screen-capture-print-screen

Please email me directly with this information at gnordberg@lfcc.edu

Gannon

Answered by Gannon NordbergBookmark and Share

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